The restaurant is modern and truly one of the finest on this end of Central Park. For a special occasion, indulge in our rooms with terraces overlooking Central Park. A chaise lounge was very worn with material missing on a section of the piping. At $1000/night peak rate, you could at least upgrade the shower. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. Bottled Water, JW Marriott Essex House - NYC. The space was large enough for our family. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Come March 20, its officially spring, meaning it will once again be one of our favorite times of year. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. The rooms were also clean, modern and amazing views of the park. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Modern take on an American steakhouse serving up killer steaks and fresh seafood. We did daily walks in the park and enjoyed the route around the large lake. Please see our partners for more details. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. Languages spoken by staff: We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Restaurant with limited menu (no soup at all). I cant begin to describe the horrible nature of our recent stay at this hotel. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. We finally had the engineer come, and he said oh well the heat is off in the hotel. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen Review tags are currently only available for English language reviews. . Tripadvisor performs checks on reviews. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Room is out dated. I have shared your experience with our team. . My husband and I arrived around 10 am the next morning to check in. Popular attractions Rockefeller Center and Broadway are located nearby. She assured me she would get it straight and email me confirmation of my refund. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. $40!!!!!!!!!!!!!!!!!!!!! Food and Beverages - Room service (limited) and minibar (fees may apply). This July was horrendous. I wake up 12/28 and, shocker, the refund is not on my credit card. I am so sorry to hear about this experience. Do not stay here! Location is terrific. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! In hospitality, JW Marriott Team. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. We went inside to check in and waited about 30 minutes total for a valet to take our keys. I expected location and the building itself to be wonderful. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. From the customer service to the set up to the, Adriana P. said: Where do I begin? This room was like an icebox box - literally. There's an onsite 24-hour business center. I don't even have AAA. I am so sorry to hear about your stay. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Thank you for the review and we appreciate all of the feedback! Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. Contact accommodation for availability. Many travelers are interested in one particular factor the neighborhood. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. We were given a room after a long flight that had been flooded the night before. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. You can email us at nycex-frontofficemanagers@marriott.com. What has ensued since then is absolutely absurd. Thank you!!! ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. Thank you for staying with us at the JWM Essex House New York! It was roomy with plenty of natural light filtering in from the windows. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. more. Are there any historical sites close to JW Marriott Essex House New York? More. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. However, all suites feature sofa beds for two additional guests. Some suite categories have separate showers and soaking tubs. My 2 night stay at JW Essex House exceeded all expectations. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. As of this. We were only there for 2 nights for family wedding. Are pets allowed at JW Marriott Essex House New York? We, unfortunately, were using Marriott points and had a view of the inner shaft. This July was horrendous. We still do have our Marriott platinum status. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. with the kids playground also conveniently directly opposite. . Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. This is the version of our website addressed to speakers of English in the United States. An absolute joke!! Enjoy free WiFi, a full-service spa, and breakfast. Own or manage this property? This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Please see our partners for more details. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. Please feel free to contact me to discuss in more detail laura.burton@marriott.com Thank you. For a NYC hotel, the rooms are substantial in size! laura.burton@marriott.com. Great surrounding restaurants, fashion houses/venues, entertainment, sightseeing spots/landmarks. Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. Get inspiration and plan your next getaway. If you buy something through our links, Oyster may earn an affiliate commission. All the best! Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Staff does their best despite the circumstances. We finally had the engineer come, and he said oh well the heat is off in the hotel. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. Which languages are spoken by the staff at JW Marriott Essex House New York? There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. I truly apologize that you were not contacted by our team. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. Some rooms provide interior views while others offer city and park views. Where are corporate standards? The Essex House is also one of New York's go-to luxury hotels for notable names. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. What?!! Meanwhile, service is sorely lacking. Our problem was just . Finally our third room was acceptable but we had other problems. All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. Directly opposite the hotel is Central Park,. We love every time of the year!) In New York, the average nightly rate for 5 stars hotels is $1,131. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . Having lived in New York it was great being back as a tourist and staying here. We chose the hotel because it was close to our daughters new apartment. Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The buffet was terrible with sub-par quality offerings yet pricey. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. The concierge breakfast buffet amenity for elite members may be about the best in the country. We were told other guests were being allowed to checkout later Thats great but what about other guests. We went to the front desk they gave us another room. 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews There's a restaurant on site. This is the version of our website addressed to speakers of English in the United States. Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. No room service. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Needless to say, ourWe stayed at this hotel in January and had a great stay. 330 sq feet . Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . 1, 2, A, B, C, D at 59 St - Columbus Circle. Came back down to get a different room - no apology. Which room amenities are available at JW Marriott Essex House New York? There, you're likely to see a mix of business travelers and vacationing families. Thank you for your response, we appreciate all feedback. A computer station is on site and WiFi is free in public spaces. The menu at DANIEL is a symphony of the seasons, inspired by the traditions of French culinary heritage. Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. 160 Central Park South. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! Let's just say perfection. The location is fantastic but the rooms are small and the lounge is closed on the weekends. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. She was clearly new and not well trained. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers Getting around to the Central Park is few blocks away . This last time it was. The location couldn't have been more ideal! Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. We finally had the engineer come, and he said oh well the heat is off in the hotel. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. Valet parking is available for USD 95 per day. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. Arrived and checked in and was sent to a room that . Mediterranean seafood by celebrity chef Maria Loi from Greece. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. We stayed at this hotel in January and had a great stay. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. The menu is mostly American. She is such fun! But service there blew me away! All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). Unlock Member Rates! I expected location and the building itself to be wonderful. What food & drink options are available at JW Marriott Essex House New York?