I will always be myself and keep my integrity first. "I understand that your work environment is very collaborative. "I naturally take on a leader and mentor-ship type of role with my co-workers. It's fast and makes every day different. to let us know you're having trouble. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. My co-worker wanted to go home, and he suggested that I lie about our count. The next question was what does API stand for, which I gave the answer. This question challenges you to think about how you act as a leader in your daily life. Glassdoor users rated their interview experience at. I interviewed at Dnata (Sydney).
I was asked did I google it? Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. We will get enough time to answer the question and no need to be hurry. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Plan B is always ready to go.". I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. dnata is one of the worlds largest air services providers. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Where do you see yourself growing within Dnata? Simple and easy to understand the process. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. I was also processed for final interview. Just yesterday I headed up the installation of a new software module. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. This allows us to improve and customize your browsing experience. The higher priority tasks, I complete first. "My interest is to have a long-term and successful career within transportation infrastructure. Completing pre-boarding checking procedures before passengers and flight board planes. Lamentamos Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. One example of this would be the telephone sales scripts that I crafted for our inside sales team. Fax:{%selectedMarker.faxNumber%}
I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. First, we get everyone off to a common start. A potential employer will often base their offer on your current salary. Sorry I couldn't remember the acronym for one! I worked very hard! A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Be sure to complete your answer by telling the interview what the outcome was. Onboarding new employees is an expensive and time-consuming endeavor for any employer. United Arab Emirates
There are also a couple of blogs that I follow including Transport Data and Transport Now. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Learning how to respond when given a performance review or negative feedback is essential. P.O Box 522, Vice President Commercial
Mumbai Area, India.
", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. ", "I have a balance of experience between public and private transportation. ", "I greatly appreciate constructive feedback. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. {%selectedMarker.addressLocality%}
Si continas viendo este mensaje, Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. excuses voor het ongemak. Onze This was disgusting behavior from an interviewer to question my integrity. Disculpa Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Dubai
I would be delighted to work at Dnata. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. The recruitment coordinator immediately called for an initial interview after passing the paper screening. - collgues de tout type comme par tout. Through Indeed22 %. . Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1).
United Arab Emirates
7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Lack of benefits. I feel that this role with Dnata is a perfect step in my career now, and for the future. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Vocational or Diploma (12+2 or equivalent) desirable but not required. After you pass that portion, you will be asked to remain seated. I have learned a great deal from both public and private work. Hours:{%selectedMarker.openingHours%}. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Working for Dnata gets you recognised and other companies want to grab you. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? pour nous faire part du problme. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. Be as diplomatic as possible by highlighting the pros of each. Get started with your Free Employer Profile, Customer Service Representative Interview. Think about what bothered you about this person and how you were affected by their behavior. message, contactez-nous l'adresse Free interview details posted anonymously by Dnata interview candidates. I was asked did I google it? This was disgusting behavior from an interviewer to question my integrity. There are many options for communication software and messaging applications. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. ", "I fully understand why a complete background check is required in this field of work. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs In addition to all of this, I see that Dnata puts an important focus on carbon footprint. I applied online. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. Cambata Aviation Pvt Ltd. 2015 - 20169 . - Is there anything from my background and experience that I can clarify for you? The you ill have a hirevue interview. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. The process took 3 days. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Ethical dilemmas in the workplace will come up from time to time. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. para informarnos de que tienes problemas. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. At this moment, if I could choose any course to take, I would pick XYZ. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. I would always choose honesty over lying, any day.". This way, nothing comes back to bite me later on, as the deadline approaches.". I was top of my class, and working full time. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Once You Subscribed, Don't Forget To Verify It From Your Email Address. Followed by 2 technical ,1 managerial round. and Terms of Service apply. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. "I do consider myself to be a creative individual. Wenn You should also mention any health and safety related training you have taken. I interviewed at Dnata (Manchester, England) in Oct 2022. The process took 4 weeks. Fill out a form. Simple and easy to understand the process. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more .
"In the past few years I was able to upgrade my education while still working full time. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. om ons te informeren over dit probleem. Followed by 2 technical ,1 managerial round. One to one interview, the process was quite relax. Getting passengers through check points and to terminals quickly and safely. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Talk to the interviewer about your career progression and what you would like to see in the future. Proficiency in spoken and written English. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Upvote 14. Caso continue recebendo esta mensagem, an. Be prepared with specific examples from a recent news story or client reviews. However, we take things well beyond that initial induction. . Dubai
My dream would be to earn a leadership role with Dnata down the road.". Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. envie um e-mail para - What do you see as the biggest change in this industry over the past 3 years? Downvote 4. "I have never been told to lie to a fellow employee or supervisor on the job. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Followed by 2 technical ,1 managerial round. I applied through college or university. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Amongst other general interview questions, I was tested on what do acronyms stand for. Nous sommes dsols pour la gne occasionne. We will get enough time to answer the question and no need to be hurry. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps "Thank you for asking - I do have a few questions. ", "I would say that I have a demanding task or project, nearly every day. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. ", "I try always to create 'what-ifs' because I know that plans change and fail. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. ", "I am currently making $100,000 per year with two bonus opportunities. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Discuss the importance of safety, and what it means to you. Other online job site8 %. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. ", "Without safety in the workplace, there would be complete chaos. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I was asked what does JSON stand for and got the first two letters (what is this school)? Strong support professional with a Bachelor of Business Administration (B.B.A.) Recruiter contacted me11 %. How do you manage the stressful times? I interviewed at Dnata in Feb 2023. Research the company online to discover any opportunities for future growth. First you will have an assessment test which is basically you need tackle the time limit. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. real person. Have a question or concern? You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Here are some sample questions: - When would you like to have this position filled? {%selectedMarker.country%}
dnata Airport Operations
", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. "I am happy to comply with any background check required. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay The recruitment coordinator immediately called for an initial interview after passing the paper screening. There were a few key takeaways from this experience. Talk about your education experience and be sure to highlight any areas of excellence. We do this by creating interview questions that we think you might be asked. Assure the interviewer that you are most willing to comply with any form of background check they require. Fax:+971 4 3166144, dnata Cargo
This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. We are sorry for the inconvenience. We should prepare about our self very well. I have been in the industry 7+ years. I couldnt complete the last two. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Therefore, any date prior to 2019 might not be accurate. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. My experience was great during the interview session. M.Roxas Highway
My high grades and great discipline will make me a strong fit for this role with Dnata. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Find additional company focused interview questions by practicing from one of our industry sets. Interviewed through hireview app. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Other21 %. I submitted my application through email. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. I certainly enjoy the challenge!". Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. I believe there are always opportunities for leadership - you have to keep your eyes open! United Arab Emirates
It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . "For the past four years I have been working with ABC, in the private sector. Clark Freeport Zone
", "While researching Dnata and the local market I did see that there are a few competitors in our area. Be the first to find this interview helpful, Its all about situation. Show that you are proud of yourself and your career accomplishments! Your company is forward-thinking and progressive. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) Be enthusiastic when you discuss your long-term career plans! No matter which system you use I am sure that I can pick it up very quickly. ", "I find myself getting along with most people at work. Everyone has something to offer using their unique qualities.". Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Followed by 2 technical ,1 managerial round. ", "I try to leave the small, quick tasks for last. Are you someone who can handle stress on the job? Productive and and excellent work place. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. My example of performance improvement was what they needed to make some changes. - What is the company's primary goal for this position in the next 12 months? This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. I feel that this particular position would take my career exactly where it should be. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. naar The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. In one instance, I had a new coworker who was having some troubles fitting in. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". I applied through college or university. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Some of my favorite recent projects have included X, Y, and Z. Ci One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. I am a firm believer in the idea that feedback should be implemented quickly after it's given. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. You can be a motivator and a positive communicator in any situation at work! Please help us protect Glassdoor by verifying that you're a Are there any particular courses you recommend that I take?". ", "I have been meticulous when paving my career path. I am proud of my 3.90 GPA. Ask me what a JSON or API is and I will tell you exactly what it is. However we know that its what we do afterwards that makes all the difference to them achieving their full potential.