f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] Which of the following is especially important for developing and maintaining employee loyalty to the brand? b. standards of behavior B. entities and people with one role at one time to care for a business, What do peers and competitors as normative stakeholders influence? Blooms: Remember the belief that business is not culturally neutral. Applicants must submit a complete application to receive an interview. a. her portrayal of the character was insincere If you feel harassed, prejudiced against, or disadvantaged in your workplace, you may file a complaint with the ________. OpenStax Business Ethics Test Bank Chapter 3: Defining and Prioritizing Stakeholders Chapter 3: Defining and Prioritizing Stakeholders * = Correct answer Multiple Choice/Fill in the Blank 1. making sure the stores employees and the company policies were sensitive toward identifying Some ads exaggerate or distort what goods or services deliver. Once data are validated, managers present the Which of the following statements does not depict deontology? Blooms: Understand In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. C. Stakeholder perceptions have a large impact on success. Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. Its normal and keeps things interesting in my opinion. Explain using details from the text. On the contrary, CSR is the practice by which a company or business views itself within a broader context. nature as stakeholders. Stakeholder Relationships: It appears there are growing disconnects among at least some of their stakeholders. stakeholder needs. A common law or principle stating that officers, directors, and managers of a corporation are not liable for losses incurred when the evidence demonstrates that decisions were reasonable and made in good faith is known as ________. ), milk producers Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. good for business and the right thing to do from an ethical standpoint. being committed to ethical business practices. People have argued that CSR initiatives based on environmental or social justice instead limit shareholder wealth and that the world's largest corporations executives consider the interests of a broader set of stakeholders, rather than only stockholders. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). Which of the following best describes information that has economic value because it is not generally known to the public and is kept secret by reasonable means? Blooms: Remember (Select all that apply.) A decision to be less For the coffee producers, Starbucks' position with regards to their needs can have a tremendous impact on the ways in which other coffee purchasers treat them as well. Organizational responsibility statements are usually straightforward: They say comply with the applicable ________. Which of the following are Starbucks' stakeholders? c. Samsung assumed the risk of exposure and picked up the washers a. Blooms: Understand JFR Crew Member applicants must be a full-time high school student between the ages of 16-18 as of July 1 of the current year. Berrett-Koehler Publishers. Which of the following is the lesson learned from the Edsel story? Of course companies have the responsibility to market their products with integrity because without them, the business would be no where. Some Starbucks stores have been accused of deliberately higher only part-time workers for limited numbers of hours for the purpose of avoiding the provision of healthcare and other benefits. Starbucks operates in more than 80 markets, either in the form of direct company-owned stores or licensed stores. c. methodology for arriving at the truth Take airbnb for example, accommodations are not inspected while in a hotel, they are. A. industry norms* The entitlement of the environment to legal status is a long-argued What is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? This incident caused a global The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). Rachel Carsons 1962 book, True or false? AACSB: Analytical, Difficulty: Moderate extensive pool of talent. (A)[1,3](B)[0,2](C)[3,4]. It is insufficient to have a mission statement, language on a website, or a. Humongous Bank decides on a policy of holding 100% reserves. Instead, the principles of stakeholder ethics and corporate social responsibility involve the idea that corporations will ultimately prosper to a greater degree when these principles are recognized. 4 Consolidated net revenues increased 24% to $29.1 billion for the. U.S. firms and their employees are allowed to use bribery in other countries if allowed by local legal and cultural differences. c. customers are considered high-priority stakeholders Capital Punishment and Vigilantism: A Historical Comparison, The Long-term Effects of Environmental Toxicity, Audism: Occurrences within the Deaf Community, The Porter Diamond: A Study of the Silicon Valley, The Studied Microeconomics of Converting Farmland from Conventional to Organic Production. d. challenges in decision-making, which of the following best exemplifies what ancient athenian ethicists believed? AACSB: Ethics, Application. P3-1. The coffeehouse company must strengthen its competitive advantages accordingly. d. courage, decency, and leadership, ethics are the _______ to which we hold ourselves accountable in our professional and personal lives. Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? local, state, national, and international laws and regulations. The number of defectives in each sample is listed in time order in the table that follows. 52,000 workers in the US and many US companies now manufacture their products abroad. In the case of Dodge v. Ford Motor Company, the Michigan Supreme Court ruled in favor of shareholder primacy. (1997). The coffee farmers supply coffee to Starbucks. Find the absolute maximum and minimum, if either exists, for each function on the indicated intervals. Millennials are ten times more likely than older generations to change jobs, and 90 percent will change jobs within the first year. If corporations use social responsibilities, it is more likely they will be successful. c. her portrayal of the character offended shareholders So many customers now . In China, Ikea allows its visitors to take naps on Partners with stakeholders and business hiring managers to ensure that the project has the skillsets and resources required for delivery. Since the advent of AACSB: Application, Analytical, Difficulty: Moderate Blooms: Remember Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder In several sentences, describe one ethical draw-back of job-sharing. (Select all that apply.) a. pollution tax Select the best answer. c. media beds to show customers the available bed sizes. American men were arrested while waiting for a friend at a Starbucks. An analysis of perceived priority of shareholder impact should include which of the following? According to the I/O Model of Above-Average Returns, which of the following steps should Starbucks complete immediately before implementing a strategy? A. finance* The firm issued $3 billion in bonds, taking advantage of the. b. ethical principles that apply everywhere despite differences in time, geography and culture such as media and government. Some prioritization is particular to Suppose that they do, and receive something completely different than what was shown on the market, do you think they will keep buying from that place? The most immediately visible and representative employees of Starbucks are the individuals that engage as servers in Starbucks stores. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. A. chief legal officer A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers Select the best answer. Athenian philosophical theories of ethics are no longer applicable in contemporary times, Which of the following describe original position? inauthentic in carrying out corporate social responsibility when the company already has Answer: True, True or false? Employees Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? which of the following is the best description for what it means to be a professional of integrity? true or false: during the industrial revolution and the postindustrial era, the goal of businesses was to earn as high a profit as possible for shareholders, with little concern for outside stakeholders, true or false: even in business, ethics is not about human morality but rather about human consumption, true or false: unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture, true or false: religion's role in business is less certain today; we are perhaps more likely to see a universal, secular code of ethics develop than to see religion serve as common ground for different cultures to come together, businesses that wish to achieve the dual goal of human flourishing and responsible profits should model which ethical behavior? B. urban and suburban communities* Starbucks baristas are paid above the minimum wage, even at the entry-level position. A) Employees B) Customers C) Shareholders D) Economy When it comes to paying their "duties" to society, a corporation can do that by donating to places that need it or by using eco-friendly products. (Select all that apply.). Thornton & Ross, part of the Stada group, are one of the UK's fastest-growing, leading producers of household pharmaceutical products & own some of the country's most loved brands such as Covonia, Hedrin, Cetraben as well as the leading disinfectant Zoflora. AACSB: Ethics, Difficulty: Easy How will Starbucks determine if smaller express stores reduce client wait times after implementing its strategy? Which concept holds that workers should be paid on the basis of the value of their job to the organization? \text { Cost } & \$ 930 & \text { Years to maturity } 10 & Business ethics exists on which of the following three levels? a. the responsibility a company has regarding justice and care About Starbucks, the main challenges related to economic, social, and technological factors. Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. Identify shareholders. Explain how Ikea has had to adapt its business model in different countries. Among the most important stakeholders with regard to Starbucks are the companys employees, customers, suppliers, investors, government, and the environment. Today, Starbucks hosted its 30 th annual meeting of shareholders virtually. Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. After Starbucks has also been accused of overpricing its products, particularly concerning its franchises in China, and of underfilling its cups as well (Laplume et al., 2008). To achieve a greater degree of diversity in the workplace, managers' goals should encompass which of the following? Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. There are also organizations. One big issue access economy has is lack of regulations, especially when it comes to overseeing the products and services exchanged during the transaction. Sample Answer: In May 2018, Starbucks closed its stores after an incident in which two African a. an enumerated power listed in the constitution in the Bill of Rights safeguard properties lawsuit 2017; syl johnson chad ochocinco father D. Car manufacturers need to be quicker to the market. He had a tire blowout while driving and crashed into a $1,400 fire hydrant. c. the theory that global wealth is static and prosperity comes from wealth through extraction Interacts directly with business stakeholders to understand business problems and to communicate ramifications of technical options; Presents recommendations clearly and persuasively to support business stakeholder decisions; Influences and negotiates with business and technology teams across Starbucks to resolve issues Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. Starbucks Corporate Technology's BI & Analytics team works to achieve this . b. carbon tax Cell differentiation and specialisation - GCSE, Fundamentals of Financial Management, Concise Edition, Donald E. Kieso, Jerry J. Weygandt, Terry D. Warfield, Marketing Essentials: The Deca Connection, Carl A. Woloszyk, Grady Kimbrell, Lois Schneider Farese. AACSB: Real-world, Difficulty: Moderate gender AACSB: Application, Real-world, Difficulty: Moderate Defectives16121414911118157812121516917161313151110109. CSR and greenwashing are the same concepts. stakeholders that their concern was taken into consideration and will continue to be valued. Pellentesque dapibus efficitur laoreet. AACSB: Application, Difficulty: Easy What is the projected market size and growth rate of the Decaf Coffee Market? Maybe complaining online or in customer service reviews would be Nam lacinia pulvinar tortor nec facilisis. Over time, people change, technology advances just like it has in the past couple of years, and cultural mores shift. The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. About Starbucks Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. An ethical financial advisor must ________. Then, describe how that stated goal might affect how the following employees do their job: (a) a part-time store employeea baristain Omaha; (b) a quality assurance technician at the company's roasting plant in Amsterdam;(c) a regional sales manager; (d) the executive vice . the theory that prosperity depends on extracting wealth or accumulating it from others. a. customers are not considered high-priority stakeholder results to decision makers in management. The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . How does a corporation prioritize stakeholder claims? (Starbucks does not follow the traditional franchising terms.) &\begin{array}{ccccccccccccc} Why you should stop smoking, Emotional and Cultural Intelligence (D082), Introduction To Computer And Information Security (ITO 310), Professional Application in Service Learning I (LDR-461), Advanced Anatomy & Physiology for Health Professions (NUR 4904), Principles Of Environmental Science (ENV 100), Operating Systems 2 (proctored course) (CS 3307), Comparative Programming Languages (CS 4402), Business Core Capstone: An Integrated Application (D083), Bates Test questions The Thorax and Lungs, Student-HTN-Atherosclerosis Unfolding Reasoning, ATI System Disorder Template Heart Failure, Lesson 17 Types of Lava and the Features They Form, Wong s Essentials of Pediatric Nursing 11th Edition Hockenberry Rodgers Wilson Test Bank, Test Out Lab Sim 2.2.6 Practice Questions, The tenpoint plan of the new world order-1, Piling Larang Akademik 12 Q1 Mod4 Pagsulat Ng Memorandum Adyenda at Katitikan ng Pulong ver3, The cell Anatomy and division. Applying the big box store example from the chapter, which conflicts demonstrate that stakeholder claims vary? A. her portrayal of the character was insincere Which. C. legal compliance* Blooms: Understand It must determine which are Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. c. They have extended protections to only some forms of symbolic speech. (2013). Pay Range : $123,600- $193,200/ annually. Pellentesque dapibus efficitur laoreet. A. wages It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. AACSB: Real-world, Difficulty: Easy In several sentences, describe how ethical standards can shift with geography and time. marketplace, Starbucks has an opportunity to lead by example. Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? D. It is effective because it expects NGOs, state governments, and political action committees to Blooms: Application (Select all that apply.) Describe Kant's "Deontology" view of ethics. b. globalization companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA a. the "purchase" of Manhattan It is in a business's best interest to promote human flourishing within the organization by providing ________. Which of the following is a resource made available to employees, in addition to salary? b. Sarbanes-Oxley welfare. What is a measure that accounts for an organization's results in terms of its effects on profits, planet, and people? Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. Explain how owners benefit from doing business as a corporate entity. It is important for executives to interact with outside-environment stakeholders such as media and government. b. Humongous Bank is required to hold 5% of its existing$20 million as reserves, and to loan out the rest. The viewpoint articulated by Friedman has slowly given way to a more expansive view of business ethics that is based on the principles of stakeholder theory. What are some amenities companies offer employees that go beyond a legal minimum or Stakeholder theory: Reviewing a theory that moves us. Difficulty: Difficult Internal stakeholder In this part Internal stakeholders mean the hotel staff, as well as . In the case of Coca-Cola, its website discusses stakeholder engagement in a For the long term, business operations need to inculcate stakeholder Which of the following are factors included when applying a legal definition of diversity? D. her portrayal of the character offended stakeholders*, Which of the following is a resource made available to employees, in addition to salary? new CEO with a tourism background. Many baristas have eventually become managers and worked their way up into higher positions within management (Mitchell, Agle, & Wood, 1997). Sample Answer: Greenwashing is the view that companies are acting superficially or are How are Ben & Jerrys and Coca-Cola respective examples of greenwashing? Blooms: Evaluate While there are many disadvantages of job-sharing including need for additional supervisory time, possible disruption of work flow, scheduling challenges for training and meeting, but the worst one in my opinion is communication. Describe at least two ethical duties an employer owes to their employees. About Path Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. How can you explain the range of mixed economies in the world? AACSB: Application, Ethics, Difficulty: Moderate A. Often there is a hierarchy that places consumers or customers first. a. the lifestyle characterized by the acquisition of goods and services Laplume, A., Karan, S. & Litz, R. (2008). changes. ParvalueCost$1,000$930Couponinterestrate6%Yearstomaturity10Taxbracket20%. Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Chapter 3: Defining and Prioritizing Stakeholde, A. minority- and women-owned small business owners*, A. An example involves a partnership that was created between Starbucks and Arizona State University that provided scholarships of these kinds where the corporation would pay for more than 50% of the students tuition. Why does a Kantian view typically not govern most management decisions? c. coffee and tea growers Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. What CSR lesson did Starbucks convey when it closed its stores for a day? Which of the following are considered intellectual virtues? It What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? AACSB: Application, Difficulty: Easy AACSB: Application, Difficulty: Easy have? chief executive officer. Stakeholder management and CSR: Questions and answers. Certainly, programs of these kinds that have been maintained by Starbucks have been beneficial to some employees and are consistent with the principles of stakeholder ethics. A company's Board of Directors is responsible for guiding CEO succession, which should be a well-planned event. b. ethics is about what someone does STEP 1: DEFINE STAKEHOLDER ENGAGEMENT Discuss the meaning of stakeholder engagement. a. humanity in ethics D. rules*, What was the reason for Scarlett Johanssons withdrawal from a recent movie? Donec aliquet. Starbucks Stakeholder Analysis. ventana canyon golf membership fees; what ships are in port at norfolk naval base? Lorem ipsum dolor sit amet, consectetur adipiscing elit. such as Yelp where customers share their good and bad experiences. Phillips, R. (2003). Miles, S. (2012). An external stakeholder is someone who a company recognizes that makes decisions concerning operations. In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . Humongous Bank is the only bank in the economy. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte The environment is not considered a stakeholder. insufficient. e. They have not directly addressed the matter of symbolic speech. Blooms: Apply Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. * only applies to shareholders, and it is the amount of money a shareholder could make after selling a holding in a company, True or False: the prevailing current business philosophy is that the sole purpose of business is to make money for shareholders, True or False: customer feedback on social media sites does not affect a company's prospects or status as ethical, True or False: for utilitarianism, the intent of the actors and how humanely people are treated are treated are the determining factor, True or False: individuals, in are the most basic ethical unit, True or False: virtue emphasizes the formation of character, True or False: laws and regulations set the maximum standards by which society lives out ethical norms, morality, as considered by Kant b. set of cultural norms Employees and customers are the two most visible manifestations of the activities of Starbucks and certainly the most visible stakeholders (Mansell, 2013). MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. Maintain strategic stakeholder engagement by working alongside fellow Project Delivery teams, Senior Management and your customers delivery lead/function to identify strategic issues; Oversee the quality assurance of estimates or model within the function to ensure they are fit for purpose This is a great way to remind business' that not everything is about the money and how making a few changes can result as success in the long run. An employee who works in the graphic design department of a large advertising agency most likely cannot moonlight after business hours for a friend's ________. AACSB: Reflection, Application, Difficulty: Difficult Freeman is best known for his work on stakeholder theory and business ethics, in which he suggests that businesses build their strategy around their relationships with key stakeholders.
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